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Sypped is the official website for wine and spirits journalist and personality, Adrian Smith. For your dose of wine, spirits, food and lifestyle inspiration, look no further!

Filtering by Tag: Customer

Strategic Customer Advocacy - Why and How It's So IMPORTANT (Part III)

Part 3 of this Customer Advocacy Strategy Series. Today we focus on the sheer value of knowledge creation and how to embrace it from both customers and employees to influence Advocacy.

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3 Common (& Avoidable) Customer Service Pitfalls That Destroy Your Customer Relationships

Customer Service teams are a VITAL component of all companies. If you are doing any of these THREE things, stop NOW as you are more than likely losing your customers. 

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